Last Updated: August 20, 2026
Odyssey Consulting LLC, doing business as Life Equals Love (“Life Equals Love,” “we,” “us,” or “our”), respects your privacy.
This Privacy Policy explains how we collect, use, store, and disclose personal information when you use LifeEqualsLove.com, The Reflection Method™, Private Reflection Sessions, the Emotion Decoder, the Reflective Collective, and related products and services.
1. Information We May Collect
Depending on how you interact with us, we may collect information including:
Your name
Email address
Account information
Purchase and transaction information
Subscription status
Appointment and scheduling information
Curriculum progress and lesson-access information
Communications you send to us
Information you voluntarily enter into the Emotion Decoder
Information you voluntarily share through community features
Private Reflection Session information and, with your permission, session recordings
Technical information such as device, browser, IP address, and website activity
Consent and policy-acceptance records
Other information you voluntarily provide
Payment-card information may be collected and processed directly by our payment processor rather than stored directly by Life Equals Love.
2. Emotion Decoder Information
The Emotion Decoder allows you to record information about your experiences, relationships, memories, emotions, and observations.
Because this information may be personal, we encourage you to limit identifying information about other people.
Do not enter another person’s full legal name into the Emotion Decoder.
You may instead use:
A first name
Initials
A nickname
A relationship label such as “Mom,” “Dad,” “Former Boss,” or “Roommate”
A made-up name
The identifier only needs to allow you to understand whom you are referring to.
You should avoid entering identifying information about another person that is unnecessary for your use of the Emotion Decoder.
3. How We Use Information
We may use personal information to:
Create and maintain your account
Provide products and services you request or purchase
Operate the Emotion Decoder
Save and display your information and visualizations
Track curriculum progress
Determine refund eligibility
Schedule and administer Private Reflection Sessions
Provide access to Private Reflection Session recordings when applicable
Provide Reflective Collective access
Administer subscriptions and cancellations
Process transactions and refund requests
Communicate regarding your account, purchases, appointments, or services
Provide customer support
Maintain security and prevent misuse
Diagnose technical problems
Maintain records of consent and policy acceptance
Improve our website, products, and services
Comply with applicable legal obligations
4. Curriculum Progress and Refund Eligibility
We may record the curriculum lessons you access, begin, or complete, including the date and time of access.
This information may be used to save your progress, provide the curriculum, improve the learning experience, and determine eligibility under our Cancellation & Refund Policy.
5. Private Reflection Sessions
Private Reflection Sessions may involve personal information that you voluntarily share during your session.
Recording
Recording a Private Reflection Session is optional.
If you consent to recording, we may create and store a recording so that it can be made privately available to you.
Declining recording does not prevent you from participating in the session.
Public Use
Consent to private recording does not authorize Life Equals Love to publish, advertise, publicly distribute, post to social media, or otherwise publicly use your session.
Public use of an identifiable Private Reflection Session requires separate permission through an applicable PRS Public Media Release.
6. How We May Share Information
We do not sell your personal information in exchange for money.
We may disclose information to service providers when reasonably necessary to operate our business and provide our services, including providers assisting with:
Website hosting
Payment processing
Scheduling
Email delivery
Video hosting and delivery
Data storage
Website functionality
Security
Analytics
Customer support
These providers may process information subject to their applicable contracts, terms, and privacy obligations.
We may also disclose information when reasonably necessary to comply with applicable law, respond to valid legal process, protect our rights or users, investigate fraud or security concerns, or enforce our agreements.
7. Reflective Collective and Community Information
Information you voluntarily post or share in community areas may be visible to other members.
Use discretion when sharing personal information in community spaces.
Although members are expected to respect one another’s privacy, Life Equals Love cannot guarantee that another participant will maintain confidentiality.
8. Cookies and Similar Technologies
Our website may use cookies and similar technologies to operate the site, maintain sessions, remember preferences, provide functionality, understand website usage, maintain security, and improve performance.
Where required by applicable law, choices concerning nonessential cookies will be provided.
9. Data Security
We use reasonable administrative, technical, and organizational measures designed to protect personal information.
However, no online service or storage system can guarantee absolute security. We cannot guarantee that unauthorized access, loss, misuse, or disclosure will never occur.
10. Data Retention
We may retain personal information for as long as reasonably necessary to:
Provide our products and services
Maintain accounts
Maintain transaction and business records
Fulfill contractual obligations
Resolve disputes
Enforce agreements
Maintain security
Comply with applicable legal obligations
Different categories of information may be retained for different periods.
Private Reflection Session recordings and Emotion Decoder information may be retained while associated services or account access remain available and as otherwise reasonably necessary for legitimate business or legal purposes.
11. Your Emotion Decoder Data
Users may access their Emotion Decoder information through the functionality provided by the service.
Users will be provided a way to download their personal Emotion Decoder data.
You may also contact us concerning access, correction, or deletion of personal information.
Certain information may need to be retained when required by law or reasonably necessary for legitimate business purposes, including transaction, security, fraud-prevention, and legal records.
12. Subscription and Consent Records
We may maintain records documenting:
Terms and policy acceptance
Recurring-billing authorization
Private Reflection Session recording consent
Subscription creation and cancellation
Purchase information
Applicable consent timestamps
Versions of disclosures or policies accepted
These records may be retained as reasonably necessary to administer our services, resolve disputes, document transactions, and comply with legal obligations.
13. Email Communications
We may send transactional or service-related communications concerning purchases, appointments, accounts, subscriptions, security, refunds, or services.
Where we send marketing communications, you may unsubscribe through the method provided in the message.
Unsubscribing from marketing communications does not prevent necessary transactional or service-related communications.
14. Adults Only
Our paid products and services are intended for people who are at least 18 years old.
We do not knowingly offer paid Reflection Method products or services to children.
If we learn that personal information was collected from a child in circumstances where it should not have been collected, we may take reasonable steps to delete it.
15. Third-Party Services
Our website and services may interact with third-party platforms and providers.
Those providers’ handling of information may also be governed by their respective privacy policies and terms.
16. Your Privacy Rights
Depending on where you live, applicable law may provide rights concerning your personal information, including rights to request access, correction, deletion, or information concerning how personal information is processed.
We will respond to valid requests as required by applicable law.
We may need to verify your identity before fulfilling certain requests.
Privacy requests may be sent to d.joel@lifeequalslove.com.
17. Changes to This Privacy Policy
We may update this Privacy Policy as our services, technology, business practices, or legal obligations change.
The current version and effective date will be posted on LifeEqualsLove.com.
Where required by applicable law, we will provide appropriate notice of material changes.
18. Contact Us
For privacy questions or requests, contact:
Odyssey Consulting LLC d/b/a Life Equals Love
Email: d.joel@lifeequalslove.com